Bookstore Return Policies
General Merchandise Return Policy
- General merchandise is returnable with receipt for two weeks.
- A register receipt or online packing list/receipt is required for all returns or exchanges.
- Apparel must be unworn, unwashed, in new condition and must have tags.
- Merchandise must be in new condition and in original packaging.
- Defective merchandise returned in its original packaging with a receipt may be exchanged.
- Refunds are given in the original method of payment only. Purchases made by personal check must allow 10 business days before a cash refund is given.
Textbook/Course Materials Return Policy
- Textbook/course materials are subject to return deadlines set by the institution. Please check with the bookstore for the exact dates.
- A register receipt or online packing list/recept is required for all returns or exchanges.
- Textbooks/course materials must be in the same condition as when purchased for a full refund.
- Shrink wrapped books must still be in wrapping and access codes must not be scratched or exposec.
- Textbooks/course materials marked "NO RETURNS" are not refundable.
- Refunds are given in the original method of payment only. Purchases made by personal check must allow 10 business days before a cash refund is given.
Textbooks will not be listed if a professor has not placed their course adoption with the bookstore.
All profits generated from our SENMC Bookstore come directly back to our campus.